Refund Policy
At HowliteBliss, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a refund under the terms below.
Eligibility for Refund
- Refund requests must be made within 14 days of receiving the order.
- Items must be unused, undamaged, and in original packaging.
- Proof of purchase or order confirmation is required.
Non-Refundable Items
The following items are not eligible for refunds:
- Customized or personalized products
- Final sale or clearance items
- Gift cards
- Used or damaged products caused after delivery
Refund Process
- Once your returned item is received and inspected, we will notify you about the refund status.
- Approved refunds will be processed to the original payment method within 5–10 business days.
- Shipping charges are non-refundable unless the item received was incorrect or damaged.
Damaged or Incorrect Orders
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear photos and your order number.
Contact Us
If you have any questions regarding shipping, please contact our support team.